topic Re: transferring data in Tech Support

transferring data

mymilly — Fri, 09 Feb 2024 16:58:12 GMT

I recenly upgraded from a samsung j6 to a samsung galaxy a54.I was assured that data could be transfrrerd across bt cannot see how to do it.PLease help

Thanks John

Re: transferring data

Enlli — Fri, 09 Feb 2024 17:13:28 GMT

Use Samsung Smartswitch from the Play Store

Google will give plenty of videos on how to use it

Re: transferring data

gmarkj — Fri, 09 Feb 2024 17:14:17 GMT

You need to download the samsung smart switch app to both phones @mymilly

This will help get everything backed up and transferred over.

Re: transferring data

MI5 — Fri, 09 Feb 2024 19:18:16 GMT

@mymilly

Guide here

Re: transferring data

Oxonian — Sat, 10 Feb 2024 13:00:02 GMT

Your only other question @mymilly is how you will use Samsung Smart Switch to do your transfer. If you are transferring data between two modern handsets, it works over WiFi. However, the J6 was discontinued in 2019 and I believe that it might not support the wireless use of Smart Switch.

As a result, you will probably need to physically link the two handsets using a USB-C to USB-C lead.

Please let us know if you need any further help. 👍