Number ported to wrong sim

Danburton9000 — Sun, 04 Feb 2024 10:13:53 GMT

We got a new SIM card for my daughter and looked to port her old number over to her new SIM from plus net.

I ported it over but used the wrong SIM and used my SIM. I now have my daughter's number!

I have spent two weeks on the phone to O2 customer services with no outcome??

I need my old number back and hers ported to the right SIM?

Can I get my old number back?

I have a ticket number but had no contact from O2 since?

Re: Number ported to wrong sim

MI5 — Sun, 04 Feb 2024 11:13:43 GMT

@Danburton9000

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

topic Number ported to wrong sim in Tech Support

Number ported to wrong sim

Re: Number ported to wrong sim