topic Bill in Tech Support

Bill

Sandis — Mon, 22 Jan 2024 13:15:57 GMT

My bill shows it’s not paid but I got bank statement.

Re: Bill

jonsie — Mon, 22 Jan 2024 13:18:30 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Bill

Oxonian — Mon, 22 Jan 2024 19:45:42 GMT

@Sandis

Before contacting O2, I suggest that you contact your bank to obtain the unique transaction identification number of your payment. it will be a sixteen digit number. O2 will need you to provide that so that they can search for your remittance in their accounting records.