topic Re: I am not receiving voicemail notifications on Android. in Tech Support

I am not receiving voicemail notifications on Android.

68Anthony1954 — Tue, 16 Jan 2024 12:50:29 GMT

Please help, not getting notified of a voicemail on android Nokia c21+

Re: I am not receiving voicemail notifications on Android.

pgn — Tue, 16 Jan 2024 12:52:42 GMT

The guide for voicemail here may help, @68Anthony1954 -

Re: I am not receiving voicemail notifications on Android.

68Anthony1954 — Tue, 16 Jan 2024 13:05:05 GMT

Does not tell me why I am not receiving notifications. I have set it up by selecting option 5 but still not receiving any notifications???

Re: I am not receiving voicemail notifications on Android.

pgn — Tue, 16 Jan 2024 15:25:06 GMT

@68Anthony1954 -

You probably need to contact O2 to reset your voicemail.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2

Good luck!

Re: I am not receiving voicemail notifications on Android.

MI5 — Tue, 16 Jan 2024 15:39:38 GMT

@68Anthony1954

Check this:

Re: I am not receiving voicemail notifications on Android.

68Anthony1954 — Wed, 17 Jan 2024 10:05:39 GMT

OK So called them was on hold for a very long time while they tried to fix it, was then told to dial *43# turn phone off then on and was told it will work....but it doe's not... complete waste of time

Re: I am not receiving voicemail notifications on Android.

pgn — Wed, 17 Jan 2024 10:11:10 GMT

No joy with the app settings in phone dialler for voicemail as per the video above, @68Anthony1954?

You are better using Social Media for your help, it may take a day or two but you can keep poking them every so often - link below has the ways. Good luck!

Re: I am not receiving voicemail notifications on Android.

68Anthony1954 — Fri, 19 Jan 2024 08:16:04 GMT

Hi phone is set up correctly for notifications, have contacted Nokia support without any answer so far other than do a factory reset which I do not want to do as it took me hours to set up the phone for everything when I got the phone just over a year ago. So will live with it for the time being or think about replacing with a Samsung??

Thanks for all the help.

Re: I am not receiving voicemail notifications on Android.

pgn — Fri, 19 Jan 2024 13:55:46 GMT

Did you contact O2 about them resetting your voicemail box on their side, @68Anthony1954? Social Media team, link below, should be able to field that. Good luck.