Porting numbers but keeping account

JLo1 — Sun, 14 Jan 2024 10:52:33 GMT

I have just got a new phone contract with another provider. I don't want to lose Volt benefits, so need to keep my O2 account going.

Wife has her number with EE

I have my number with O2

My new contract is with Three

I need to move my wife's EE number to O2 and move my number to Three. The EE contract can cancel.

I spoke to a chap at O2, and he said I can port the EE number over to O2 and end up with 2 numbers on my account. Then transfer my O2 number over to Three. He really didn't sound confident about what he was saying. It would be a disaster if I lost either of our numbers, we've both had them for over 20 years!

Can someone confirm if what I want to do is doable?

Re: Porting numbers but keeping account

MI5 — Sun, 14 Jan 2024 10:53:03 GMT

@JLo1

You can't do that.

As soon as the EE number reaches your O2 sim the O2 number is gone.

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Porting numbers but keeping account

Re: Porting numbers but keeping account