topic Re: Terrible reception in Tech Support

Terrible reception

HMack — Fri, 25 Aug 2023 11:39:48 GMT

Hi -

I'm paying £75 per month contract and I have the WORST reception I think I've ever had from a mobile network. I complained a while back and was told to enable voice over internet for when I'm in the house as there were works in progress. The works have long since finished and I still get zero/poor signal in my home and frequently have no network or emergency calls only when I'm out and about. Can you PLEASE help fix this or release me from my contract so I can get a network that has good reception in my area? Hamish

Re: Terrible reception

MI5 — Fri, 25 Aug 2023 11:42:47 GMT

@HMack

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Terrible reception

HMack — Fri, 25 Aug 2023 11:48:43 GMT

Many thanks...will do

Re: Terrible reception

MI5 — Sun, 31 Dec 2023 13:01:12 GMT

They have already Worst network on earth - O2 Community