topic Re: Previous DatUsage in Tech Support

Previous DatUsage

GAZMAZ — Wed, 20 Dec 2023 10:59:18 GMT

Previous Data Usage is not updating. Currently it shows the six month period as May 2023 to Oct 2023 with the average being for these six months.

The figures for the correct six month period should be Jul 2023 to Dec 2023. However, Nov 2023 and Dec 2023 are not showing at all.

Kindly correct this issue asap.

pgn — Wed, 20 Dec 2023 11:15:28 GMT

Migration to new 360 to blame, I suspect @GAZMAZ - contact O2 directly via Social Media, use the link just below.

gmarkj — Wed, 20 Dec 2023 11:17:53 GMT

This is a customer community @GAZMAZ so we can't correct anything.

If you think there is an issue with your account you need to get in touch with customer services.

Call 202 from your o2 phone, or 0344 809 0202 from another phone.

Or you can message them on social media:

Enlli — Wed, 20 Dec 2023 11:30:15 GMT

Just to say, my data usage is not showing at all at the moment. Probably temporary