topic Re: I can not receive any messages in Tech Support

I can not receive any messages

CustomerX — Tue, 12 Dec 2023 11:12:35 GMT

I am not receiving any texts and O2 is not interested of resolving the problem or there is not a single competent person to do it.

MI5 — Tue, 12 Dec 2023 11:15:58 GMT

If you have exhausted all avenues with customer service, use Resolver to make a complaint.

Note that it can take up to 8 weeks for a response. Such is the workload currently !

You can also try O2 on Social Media.

gmarkj — Tue, 12 Dec 2023 12:36:12 GMT

Have you been through all the steps in this guide @CustomerX

You might also want to verify there are no network issues where you are: