topic Re: New O2 SIM arrived, once installed, what is procedure to start porting process? in Tech Support

New O2 SIM arrived, once installed, what is procedure to start porting process?

Andyt_1952 — Tue, 12 Dec 2023 09:11:35 GMT

Hi,

I’m moving to O2 from another supplier.

Once I’ve installed the O2 SIM what is procedure to start porting process?

Do I have to send a text ???

Thanks

Andrew

Enlli — Tue, 12 Dec 2023 09:23:44 GMT

Have you been given your PAC from your previous network. If so that now needs to be given to O2

If you have My O2 set up it can be done from Support > Keep Cancel or Claim a number.

Otherwise this guide will help