topic Re: Wifi calling not working in Tech Support

Wifi calling not working

Wotalot — Thu, 30 Nov 2023 10:24:48 GMT

Hi as per title don't believe wifi calling is working on either of our phones since move to O2. Have it switched on on the phones and if l look on myO2 it also says it is switched on but.... connection keeps breaking up.

As the O2 signal in our area is pretty poor compared to what we had before from Virgin prior to Virgin switching to O2, so wifi calling is necessary. Can you check is there something else that needs to be done to activate it.

Not sure if relevant but have a hub5 in modem mode and use our own tp-link mesh wifi. As even with a Virgin signal pod wifi around the house was poor.

Thanks