https://community.o2.co.uk/t5/Tech-Support/My-02/m-p/1670627#M41961 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5389823">@Joeymckenna121</a>&nbsp;</P><P>Can you log in online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A> ?<BR />If so, try deleting the app, rebooting your phone and then reinstall the app.<BR />We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P> Fri, 24 Nov 2023 07:57:30 GMT MI5 2023-11-24T07:57:30Z https://community.o2.co.uk/t5/Tech-Support/My-02/m-p/1670626#M41960 <P>Why can't I look at my account on my o2. I've had this problem for years now. It can't be that difficult for me to pay bills etc online surely&nbsp;</P> Fri, 24 Nov 2023 07:42:16 GMT https://community.o2.co.uk/t5/Tech-Support/My-02/m-p/1670626#M41960 Joeymckenna121 2023-11-24T07:42:16Z https://community.o2.co.uk/t5/Tech-Support/My-02/m-p/1670627#M41961 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5389823">@Joeymckenna121</a>&nbsp;</P><P>Can you log in online <A href="https://mymobile.o2.co.uk/" target="_blank">https://mymobile.o2.co.uk/</A> ?<BR />If so, try deleting the app, rebooting your phone and then reinstall the app.<BR />We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this<BR />Thanks</P> Fri, 24 Nov 2023 07:57:30 GMT https://community.o2.co.uk/t5/Tech-Support/My-02/m-p/1670627#M41961 MI5 2023-11-24T07:57:30Z