topic Call drop out and low signal in Tech Support

Call drop out and low signal

WayneTaz — Sat, 19 Sep 2020 07:51:45 GMT

I have reported an issue twice but all that I get back is there are no faults?? My signal on my iPhone X inside my house has dropped to 2 bars and constantly drops calls. 7 seven attempts I had to call my mother and it kept dropping out? Same to my son and 2 customers too. If I go outside or upstairs the signal increases but still drops out. I have to resort to Facebook calls or FaceTime voice calls on the WiFi to speak to people I know but my customers try to contact me and the signal drops out it looks very unprofessional and losses me work. Please can you assist?

Re: Call drop out and low signal

Cleoriff — Sat, 19 Sep 2020 08:08:22 GMT

@WayneTaz

Have a look at this thread

Or you may need a new sim. Pop instore,or call O2 on any number in this guide

Re: Call drop out and low signal

MI5 — Sat, 19 Sep 2020 08:18:31 GMT

@WayneTaz

You can enable WiFi calling so your normal calls are routed through your WiFi network.

You turn it on in phone settings but it may refer you to customer service first to enable it on your account.

Contact numbers here for O2