https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669939#M41879 <P>The offer is there</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20231111_132015_Samsung Internet.jpg" style="width: 1080px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/53403i526A3DFC1A54D01F/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20231111_132015_Samsung Internet.jpg" alt="Screenshot_20231111_132015_Samsung Internet.jpg" /></span></P><P> </P> Tue, 21 Nov 2023 20:22:58 GMT angel2907 2023-11-21T20:22:58Z https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669933#M41874 <P>Ive purchased a samsung galaxy s23+ in october im still awaitin the promo code for the galaxy buds 2pro ur customer service team is very poor and all i get is excuses i have proof of purchase and the promo. I just wnt an honest answer where the code is because if i dont get one i will be reportin the problem to samsung and seeking advice about possible terminating my contract.</P> Tue, 21 Nov 2023 20:14:52 GMT https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669933#M41874 angel2907 2023-11-21T20:14:52Z https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669935#M41876 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3520480">@angel2907</a>&nbsp;</P><P>See guide here <LI-PRODUCT title="Guide: Gift with Purchase" id="Guide090"></LI-PRODUCT>&nbsp;</P> Tue, 21 Nov 2023 20:18:58 GMT https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669935#M41876 MI5 2023-11-21T20:18:58Z https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669939#M41879 <P>The offer is there</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20231111_132015_Samsung Internet.jpg" style="width: 1080px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/53403i526A3DFC1A54D01F/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20231111_132015_Samsung Internet.jpg" alt="Screenshot_20231111_132015_Samsung Internet.jpg" /></span></P><P> </P> Tue, 21 Nov 2023 20:22:58 GMT https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669939#M41879 angel2907 2023-11-21T20:22:58Z https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669942#M41882 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3520480">@angel2907</a>&nbsp;</P><P>Follow the advice given for no code.</P><OL><LI>If the Gift is not received and you remain on an eligible contract, then you should contact our Customer Service team on 0800 977 7337.</LI></OL> Tue, 21 Nov 2023 20:35:39 GMT https://community.o2.co.uk/t5/Tech-Support/Galaxy-Buds-2Pro/m-p/1669942#M41882 MI5 2023-11-21T20:35:39Z