topic Re: Transferring an eSIM to a new iPhone in Tech Support

Transferring an eSIM to a new iPhone

dwardu — Fri, 17 Nov 2023 17:46:55 GMT

I just got a new iphone, and i realised theres a transfer esim feature on the iphone, is it possible to affect the transfer without requesting a new esim from O2 and waiting a week for it to arrive? Or does O2 not support this?

Re: Transferring an eSIM to a new iPhone

MI5 — Fri, 17 Nov 2023 17:48:34 GMT

@dwardu

If you're on the new billing system you can do it in your MyO2.

Alternatively, pop in store with photo ID and they will do it whilst you wait.

Re: Transferring an eSIM to a new iPhone

dwardu — Fri, 17 Nov 2023 17:56:43 GMT

Also had to mention that i am on o2 business

Re: Transferring an eSIM to a new iPhone

MI5 — Fri, 17 Nov 2023 17:59:51 GMT

In store won't make any difference @dwardu