topic Re: PIN Pattern does not let me access in Tech Support

PIN Pattern does not let me access

Adam_D — Tue, 07 Nov 2023 14:00:03 GMT

My step son has a Samsung S23 which had Family Control enabled. He has learning difficulties and has somehow managed to change the PIN access to a Pattern Access which he has now forgotten. How do I manage to access and reset (Soft or Factory)?

As usual you cannot get hold of anyone at O2 to speak to or even on the virtual chat which doe not register with the issue I have

Re: PIN Pattern does not let me access

Enlli — Tue, 07 Nov 2023 14:21:53 GMT

https://www.samsung.com/ca/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/

Re: PIN Pattern does not let me access

madasaf1sh — Tue, 07 Nov 2023 14:22:54 GMT

@Adam_D

You need to have a look at this guide here from Samsung

https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device/

If you still have problems contact Samsung Support via the site above