topic Re: Can't pay bill in Tech Support

Can't pay bill

nielsvdmarel — Fri, 03 Nov 2023 11:39:02 GMT

Dear o2,

Please get back in contact with me, as I am in a loop where costs are unfairly spiralling up.
For some reason my credit card block O2. now my payment was late, which resulted in my o2 not working (can't call and can't use data). When I try to ******ing pay my bill, it never ******ing works.
How the ****** is this even happening, why is a full ******ing payment system not workign normally?

For real this is just harrassment, where I can't solve the ******ing issue on my own, and can't get into contact with O2.

Please email me back asap.

- Niels van der Marel.
(account email, not my main email: 190001@buas.nl)

number related to the account: (REMOVED)

Re: Can't pay bill

jonsie — Fri, 03 Nov 2023 11:30:48 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Can't pay bill

Enlli — Fri, 03 Nov 2023 11:33:39 GMT

If you have no phone download Skype to phone 0800 902 0217 free of charge

Re: Can't pay bill

MI5 — Fri, 03 Nov 2023 11:35:16 GMT

Flagged

Re: Can't pay bill

Bambino — Fri, 03 Nov 2023 13:02:20 GMT

@nielsvdmarel See this guide: How can I pay my bill? (o2.co.uk)