topic Re: Fake o2 website in Tech Support

Fake o2 website

BobbyJ — Sun, 06 Sep 2020 15:56:06 GMT

I received a text messaging purporting to be from o2 stating that they had been unable to take payment from my bill and without thinking logged in. I quickly realised this was a fake site and so logged into the real o2 site and changed my password, and have scanned my phone with antivirus software. Is there anything else I should do? Thanks.

Re: Fake o2 website

Bambino — Sun, 06 Sep 2020 15:59:38 GMT

@BobbyJ

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Re: Fake o2 website

MI5 — Sun, 06 Sep 2020 18:40:03 GMT

@BobbyJ wrote:
I received a text messaging purporting to be from o2 stating that they had been unable to take payment from my bill and without thinking logged in. I quickly realised this was a fake site and so logged into the real o2 site and changed my password, and have scanned my phone with antivirus software. Is there anything else I should do? Thanks.

You'll be fine with changing your password @BobbyJ

In fact if you didn't enter any info, that probably wouldn't have been necessary but better safe than sorry.

If you did enter any bank details, you should also notify your bank.

Re: Fake o2 website

Marjo — Wed, 09 Sep 2020 09:21:44 GMT

Hi @BobbyJ , great that you came to the community to double check things. Lots of these scams going around. 😞 Looks like you got a lot of useful advice and next steps above from our knowledgeable members. Don't hesitate to post again if you have any other questions anytime.