topic Re: Keeping number when changing to SIM only in Tech Support

Keeping number when changing to SIM only

Ailsa — Fri, 20 Oct 2023 09:59:55 GMT

Hello, please can someone tell me if I am able to keep my current number when I switch from a device plan to SIM only? Thank you!

Re: Keeping number when changing to SIM only

Enlli — Fri, 20 Oct 2023 10:12:36 GMT

Yes.

Once you pay off the device you become SIM only on a 30 day basis.

You are free to change tariff if you want and you will keep your number

Re: Keeping number when changing to SIM only

MI5 — Fri, 20 Oct 2023 12:00:01 GMT

@Ailsa

Use USwitch to upgrade to a sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Re: Keeping number when changing to SIM only

Ailsa — Fri, 20 Oct 2023 14:08:21 GMT

You’re a legend! Thank you that has worked!!

Re: Keeping number when changing to SIM only

MI5 — Fri, 20 Oct 2023 14:38:23 GMT

You're very welcome @Ailsa