topic Re: no network in Tech Support

no network

Martin221 — Wed, 18 Oct 2023 19:50:41 GMT

weve upgraded our mibiles and we have no network we are unable to receive or make calls the same with texting i received at message earlier stating 4g calls had been switched off

Re: no network

jonsie — Wed, 18 Oct 2023 19:53:37 GMT

Did you order new sim cards?

If so you need to do a sim swap

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Re: no network

MI5 — Wed, 18 Oct 2023 20:12:43 GMT

@Martin221

Try rebooting your phone and also check this guide