https://community.o2.co.uk/t5/Tech-Support/Phone-not-working-properly/m-p/1660219#M40496 <P>Check and see if any of the advice in the guide below helps&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5349262">@KarolinaPrz</a>&nbsp;</P> <P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P> <P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P> <P>Some other things to try :</P> <UL> <LI>putting your sim in another phone (if it works ok, the issue is with your phone)</LI> <LI>putting another sim in your phone (if that works, then it might be an issue with your sim)</LI> <LI>getting a new sim (either by calling customer services, or visiting your local o2 store with photo ID)</LI> </UL> Tue, 17 Oct 2023 09:49:37 GMT gmarkj 2023-10-17T09:49:37Z https://community.o2.co.uk/t5/Tech-Support/Phone-not-working-properly/m-p/1660217#M40495 <P>My phone has been terrible recently, I pay so much money because my bills have been increased yet I can’t use my phone to its full capacity. When I make a call it pretty almost every time fails, the internet connection is bad. Pages won’t load, messages won’t send, what’s happening &nbsp;</P> Tue, 17 Oct 2023 09:41:57 GMT https://community.o2.co.uk/t5/Tech-Support/Phone-not-working-properly/m-p/1660217#M40495 KarolinaPrz 2023-10-17T09:41:57Z https://community.o2.co.uk/t5/Tech-Support/Phone-not-working-properly/m-p/1660219#M40496 <P>Check and see if any of the advice in the guide below helps&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5349262">@KarolinaPrz</a>&nbsp;</P> <P><LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P> <P><LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P> <P>Some other things to try :</P> <UL> <LI>putting your sim in another phone (if it works ok, the issue is with your phone)</LI> <LI>putting another sim in your phone (if that works, then it might be an issue with your sim)</LI> <LI>getting a new sim (either by calling customer services, or visiting your local o2 store with photo ID)</LI> </UL> Tue, 17 Oct 2023 09:49:37 GMT https://community.o2.co.uk/t5/Tech-Support/Phone-not-working-properly/m-p/1660219#M40496 gmarkj 2023-10-17T09:49:37Z