topic Phone in Tech Support

Phone

Newport — Wed, 04 Oct 2023 16:41:48 GMT

Hi my phone has broken who do I contact many thanks

Re: Phone

MI5 — Wed, 04 Oct 2023 16:44:43 GMT

Contact O2 if you have insurance or if it is a warranty claim

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Device repairs | Help & Support | O2

O2 Insurance | Help & Support | O2

Re: Phone

Enlli — Wed, 04 Oct 2023 16:46:16 GMT

Is it damage? Then it would be insurance

If it is faulty then either the manufacturer or O2 repair

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Re: Phone

Oxonian — Wed, 04 Oct 2023 19:35:55 GMT

@Newport

Are you wanting to get your 'phone repaired or are you wanting to procure a replacement ?

If it is the latter, your local O2 retail store will be pleased to help you :-

Store locator | O2 UK | Find Your Nearest O2 Store

Always better to visit off-peak rather than on a busy Saturday afternoon !

Re: Phone

MI5 — Wed, 04 Oct 2023 19:40:51 GMT

If only @Newport would answer the previous replies we could stop guessing.