topic Re: is it a scam? in Tech Support

is it a scam?

Miry — Thu, 21 Sep 2023 21:00:03 GMT

I just received a text message saying that my order has gone through - but i have not placed any order. is it a scam?

Re: is it a scam?

MI5 — Thu, 21 Sep 2023 21:12:40 GMT

@Miry

It's a system message generated when O2 move you to the new billing system.

Re: is it a scam?

xbnathan — Sun, 24 Sep 2023 05:35:31 GMT

I got a similar text coming through about a sim card order is on its way even though I've had no previous orders for O2 products or even had an account to order with. I haven't placed this order and from looking through other threads I'm concerned as this is a pattern that leads to my sim being stolen.

Re: is it a scam?

Enlli — Sun, 24 Sep 2023 07:02:08 GMT

@xbnathan

Advice is that if you are in any doubt contact O2 on 202 from your handset or 0344 809 0202 from any other

Also

Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.