topic Re: Complaint in Tech Support

Complaint

Nonetwork — Tue, 12 Sep 2023 21:01:03 GMT

Hello

How can i log a complaint?

I have poor network signal all the time, unlike what your maps say, that the network service is good indoors and outdoors where i live. It is not.

jonsie — Tue, 12 Sep 2023 21:10:02 GMT

Link here

Bambino — Tue, 12 Sep 2023 21:32:59 GMT

@Nonetwork The maps are only a computer estimated guess, and not particularly accurate. See these guides:

bjones812 — Mon, 09 Oct 2023 16:19:51 GMT

Since moving from 3 the o2 i have this same issue. The network coverage is ver poor and needs improving or they will lose customers fast.

Oxonian — Mon, 09 Oct 2023 18:43:57 GMT

So why did you leave Three ?

And did you get an O2 PAYG SIM and test the network in the geographical areas that you frequent ?

If you decide to leave O2 and do not fancy returning to Three, testing PAYG SIMs from EE and Vodaphone might save you ongoing problems.