topic Re: Apple Watch Airtime Plan Error in Tech Support

Apple Watch Airtime Plan Error

G__ — Wed, 30 Aug 2023 15:17:08 GMT

When setting up the mobile service for Apple Watch via the Watch app on iPhone, I log in and am prompted by O2 to choose my airtime plan below - but none are shown, the screen is blank.

How can this be resolved?

Re: Apple Watch Airtime Plan Error

jonsie — Wed, 30 Aug 2023 15:55:04 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Re: Apple Watch Airtime Plan Error

Annagrape — Wed, 30 Aug 2023 16:52:08 GMT

Hi, I am having the same problem and I have just spent 40 minutes on the phone to O2, nobody has a clue what I’m talking about. Did you manage to resolve this and can you tell me how to fix it?

Re: Apple Watch Airtime Plan Error

MI5 — Wed, 30 Aug 2023 18:46:02 GMT

Strange that it asks you to pick a plan when there is only one plan you can have, anyhow, that's 3 people today with the same issue so must be (another) glitch in the system.