topic Re: 3G connection but no data in Tech Support

3G connection but no data

Neildelahay — Wed, 30 Aug 2023 11:22:06 GMT

As it says in title. I have 2 x iPhone and 2 x iPad so it doesn’t appear to be a hardware issue as it’s across all devices.

at home and whilst away on hols right now. When I have 4G as long as 2 bar signal I can use data for apps and calls and messages work fine however if signal drops to a 3G connection even though 3 and 4 bar signal strength all of my devices cease to work. Calls Are ok but use of data for iMessage or for using apps stops. Apps give connection error messages. Is there still 3G data?

my business phone is Vodafone and I had message to say 3G switch off is coming. Uk networks need to resolve 4G coverage first

Re: 3G connection but no data

Neildelahay — Wed, 30 Aug 2023 11:22:56 GMT

To mention on hols is uk so not a roaming issue

Re: 3G connection but no data

Cleoriff — Wed, 30 Aug 2023 11:30:02 GMT

@Neildelahay

Have you checked the network status where you are?

https://status.o2.co.uk/

I have the same isssue when I go to Yarmouth or Somerset. My friend who is with 3 has no issues at all with her phone or tablet.

Re: 3G connection but no data

Enlli — Wed, 30 Aug 2023 12:25:57 GMT

Vodafone are actively switching off 3G this year.

EE and 3 by the end of next year

O2 not given any dates

Re: 3G connection but no data

Neildelahay — Wed, 30 Aug 2023 15:33:41 GMT

Thank all for replies. Network status says no issues and my location should be good for 4G inside and out. But 2 bar signal 4G outside and none inside a caravan. And when it drops to 3G with 3-4 bars signal. I have no data connection at all.