topic Re: Recent charges not yet on bill in Tech Support

Recent charges not yet on bill

Andy40 — Tue, 29 Aug 2023 20:51:46 GMT

How do I check recent charges that haven't appeared on my bill? I made a call to a 0333 number and not sure what the charge is but the 'recent charges' section on billing is a few weeks behind.

Thanks

Re: Recent charges not yet on bill

Enlli — Tue, 29 Aug 2023 20:56:11 GMT

Numbers starting 03 come out of your allowance the same as 01, 02 and most 07 so they won't show in recent charges.

Re: Recent charges not yet on bill

MI5 — Tue, 29 Aug 2023 20:59:35 GMT

@Andy40

Guide here will help you

Re: Recent charges not yet on bill

Andy40 — Tue, 29 Aug 2023 22:58:37 GMT

Thanks for the reply. Is there a way of viewing recent calls though in the billing section?

Re: Recent charges not yet on bill

jonsie — Tue, 29 Aug 2023 23:42:15 GMT

Follow this link

You will see Recent Charges in the blue banner on the LH side of the page

Click on that and then use the drop down box at the top to see calls, texts and data since your last bill