https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643618#M37851 <P>Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?</P><P>thanks</P><P>&nbsp;</P><P>Matk</P> Thu, 17 Aug 2023 15:07:28 GMT Mark49 2023-08-17T15:07:28Z https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643618#M37851 <P>Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?</P><P>thanks</P><P>&nbsp;</P><P>Matk</P> Thu, 17 Aug 2023 15:07:28 GMT https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643618#M37851 Mark49 2023-08-17T15:07:28Z https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643626#M37852 <P><SPAN>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</SPAN></P><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P> Thu, 17 Aug 2023 15:25:24 GMT https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643626#M37852 jonsie 2023-08-17T15:25:24Z https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643627#M37853 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5274505">@Mark49</a>&nbsp;If you have no phone to use, download Skype: <LI-PRODUCT title="Guide: A Guide to Skype" id="Guide075"></LI-PRODUCT>&nbsp;and call&nbsp; 0800 032 1402 free.</P> Thu, 17 Aug 2023 15:27:09 GMT https://community.o2.co.uk/t5/Tech-Support/Can-t-get-new-phone-to-work/m-p/1643627#M37853 Bambino 2023-08-17T15:27:09Z