topic change tariff after just changing and making a mistake with the data in Tech Support

change tariff after just changing and making a mistake with the data

tomc1 — Sat, 12 Aug 2023 07:58:36 GMT

i recently upgraded to a new tariff a few days ago and didnt realise i was lowering my current data allowance and now am on a 1gb tariff instead of my normal unlimited data plan and i was wondering is there any way to change to the unlimited plan even though the my O2 says i cant change tariff till next month but i need acess to internet on my phone any help is much apprectiated

Re: change tariff after just changing and making a mistake with the data

Cleoriff — Sat, 12 Aug 2023 08:38:02 GMT

@tomc1

You should contact the sales team as they MAY be able to help you with that – Call them on 0800 081 0255 OR message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

NB. You normally DO have to wait a month. However if you get someone sympathetic, they may change it for you.