https://community.o2.co.uk/t5/Tech-Support/My-O2-data-usage-not-updating/m-p/1641160#M37478 <P>Hello,</P><P>&nbsp;</P><P>My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will be charged extra.&nbsp;</P> Tue, 08 Aug 2023 19:29:33 GMT Lashland123 2023-08-08T19:29:33Z https://community.o2.co.uk/t5/Tech-Support/My-O2-data-usage-not-updating/m-p/1641160#M37478 <P>Hello,</P><P>&nbsp;</P><P>My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will be charged extra.&nbsp;</P> Tue, 08 Aug 2023 19:29:33 GMT https://community.o2.co.uk/t5/Tech-Support/My-O2-data-usage-not-updating/m-p/1641160#M37478 Lashland123 2023-08-08T19:29:33Z https://community.o2.co.uk/t5/Tech-Support/My-O2-data-usage-not-updating/m-p/1641162#M37479 <P>You won't be charged extra because data is stopped once you reach your allowance until the next billing date</P><P>You can keep an eye on usage in the phone data settings</P><P>however you need the app sorted out</P><P><SPAN>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</SPAN></P><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P> Tue, 08 Aug 2023 19:43:30 GMT https://community.o2.co.uk/t5/Tech-Support/My-O2-data-usage-not-updating/m-p/1641162#M37479 jonsie 2023-08-08T19:43:30Z