Voicemail message - Incorrect phone number link to dial and retrieve the Voicemail message

Klepperguy — Tue, 08 Aug 2023 13:49:36 GMT

Having just joined o2 via the Virginmedia changeover.

When I get a voicemail message, my phone message tells me to dial 905, which when I dial it, it is an invalid number.

I then have to dial 901 to retrieve the voicemail.

One member of the 'o2 community' seems to think it was an error when the voicemail link was set up by o2.

Can the 905 be deleted from the message system and changed to 901, so the users can retrieve their voicemail messages using the link send from o2.

Thanks

Re: Voicemail message - Incorrect phone number link to dial and retrieve the Voicemail message

Enlli — Tue, 08 Aug 2023 14:25:48 GMT

This is not O2 but a community of customers so we can't get O2 to do anything.

No one from O2 will read these posts in order to correct things

Personally I just long press the '1' key to retrieve voicemail, never bother with numbers.