migrated from virgin to o2 cannot access my account

fra1 — Fri, 04 Aug 2023 18:09:15 GMT

phone o2 and was told i needed to add additional numbers

how do i see my account?

one number is showing when i log in

my number and anogther number migrated later, do not show

Re: migrated from virgin to o2 cannot access my account

madasaf1sh — Fri, 04 Aug 2023 18:14:51 GMT

You will need to setup separate Myo2 accounts temporarily as you cant merge accounts at the moment, this is until the Virgin Migrations are complete.

if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone they can help setup these extra myo2 accounts