topic Re: Calls blocked in Tech Support

Calls blocked

Solyvista — Fri, 21 Jul 2023 06:20:28 GMT

I reached my spend cap, so I paid my bill. I still cannot make any calls. Please advise.

Re: Calls blocked

pgn — Fri, 21 Jul 2023 06:29:06 GMT

Nobody here can access your account - reach out to O2 via Social Media, link below this post has the details.

Re: Calls blocked

Enlli — Fri, 21 Jul 2023 07:03:39 GMT

If you reach your spend cap it will not reset until your refresh date whether you pay your bill early or not

Re: Calls blocked

MI5 — Fri, 21 Jul 2023 07:22:58 GMT

@Solyvista

You can call O2 to increase your spend cap

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm