topic Re: iMessage not working in Tech Support

iMessage not working

TessaS — Thu, 06 Jul 2023 11:35:39 GMT

Hi, I switched over to 02 from three in January and ever since my iMessages haven’t been working, except for when I was abroad and on a different network. I can see previous posts of others having same problem. I have just about tried everything, checked settings, rebooted etc. can anyone help @O2Lisa thank you

Re: iMessage not working

jonsie — Thu, 06 Jul 2023 11:42:51 GMT

Sounds like iData isn't activated on your account

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Re: iMessage not working

Breanna — Fri, 07 Jul 2023 11:43:36 GMT

Were you able to get iData activated on your account @TessaS?