topic Re: Making calls in Tech Support

Making calls

Sue35 — Thu, 29 Jun 2023 08:55:32 GMT

I am on holiday in Greece and am unable to make outgoing calls. I have followed all settings advice

Breanna — Fri, 30 Jun 2023 10:19:01 GMT

@Sue35 were you able to work this out? You may need to make sure that 4G calling is enabled.

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data apn to mobile.o2.co.uk
Call customer service to check for any roaming bars - you can call O2 free from abroad on +44 7860 980 202
If you've tried the settings above, you can also reach out to O2 on social media with the links here

Sue35 — Sun, 02 Jul 2023 04:45:18 GMT

I have tried all of the above and also removed SIM. I can’t call O2 as I can’t make ANY calls to the UK

I will visit O2 on my return

Enlli — Sun, 02 Jul 2023 06:46:12 GMT

Many Greek networks are turning off 3G so unless 4G calling is switched on in your phone and account you might struggle.

If your call is important try dropping down to 2G if possible