topic Visual Voicemail no longer works in Tech Support

Visual Voicemail no longer works

SimonP1 — Mon, 26 Jun 2023 21:04:00 GMT

Hi all, a couple of months ago I renewed (with a change) my contract with O2. After this change my visual voicemail on my iPhone stopped working and I cannot get it to work. Everything was fine until an hour after renewing my contract.

Re: Visual Voicemail no longer works

MI5 — Mon, 26 Jun 2023 21:08:03 GMT

@SimonP1

You need to ask O2 to enable iData on your account, then when done, reset your network settings.

Re: Visual Voicemail no longer works

SimonP1 — Mon, 26 Jun 2023 21:32:22 GMT

Thanks, so much for the quick response. I wonder why would they not have automatically done this - it has worked for years and years without hiccup

Re: Visual Voicemail no longer works

MI5 — Mon, 26 Jun 2023 21:34:44 GMT

Let's just say it's not unusual to be missed off when making changes to accounts @SimonP1