topic Re: Voicemail access in Tech Support

Voicemail access

Ipound — Sat, 17 Jun 2023 15:01:28 GMT

I'm travelling abroad in Canada and can't access voicemail. The automated message is not helpful.

The 901 number doesn't work.

Re: Voicemail access

pgn — Sat, 17 Jun 2023 16:29:28 GMT

All info regarding O2 Voicemail in this guide, @Ipound - if it helps?

Re: Voicemail access

Ipound — Sun, 18 Jun 2023 04:25:34 GMT

No doesn't help. There's no access number in Canada for O2 voicemail.

I can't listen to any voicemail messages.

Re: Voicemail access

pgn — Sun, 18 Jun 2023 05:51:29 GMT

Not even this way, @Ipound -

There are some countries where 901 doesn't work and the 44802... number doesn't work either (The Philippines is one that I know of - the 44802 number seems to have been specifically blocked there),
However there is a work-around:
Turn off your phone (or take the sim out ).
Call your mobile number from another phone, and it will go to your voicemail.
Then follow the instruction above to get your voicemail from a landline by entering * and the Pin etc,etc

Re: Voicemail access

MI5 — Sun, 18 Jun 2023 10:26:23 GMT

@Ipound

Remote access will only work if you have a PIN setup already.

Message O2 and they may be able to help.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)