topic Re: Wrong network in Tech Support

Wrong network

Mrjustin73 — Wed, 14 Jun 2023 07:09:31 GMT

I’ve been with O2 for many years and I was with Vodafone previously. Loads of people tell me when they try and ring me it goes straight to Vodafone voicemail. My phone doesn’t ring even when I am standing next to them it goes straight to Vodafone. I’ve tried the online chat and got nowhere. Any suggestions? Thanks

Re: Wrong network

gmarkj — Wed, 14 Jun 2023 07:35:48 GMT

Online chat is known to be less than great @Mrjustin73

Try calling customer services on 202 if you are pay monthly or 4445 if you are pay as you go.

Alternatively try using social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)