topic Re: Relay app in Tech Support

Relay app

Libby0403 — Tue, 06 Jun 2023 15:56:32 GMT

I rely on this app to communicate but now its just disconnects straight away

Re: Relay app

pgn — Tue, 06 Jun 2023 17:19:13 GMT

@Libby0403 - if you've added the Relay bolt on to your account (link below) then you really need to contact O2, this can be done via Social Media (Twitter, FB or Instagram) using the relevant section in the link at the end of this post. Contact numbers for O2 from an O2 phone are 202 (if Contract) or 4445 (if PAYG). Good luck!

https://www.o2.co.uk/shop/tariffs/bolt-ons

Re: Relay app

madasaf1sh — Tue, 06 Jun 2023 18:17:21 GMT

@Libby0403

Its an app by BT Group, so it might be worth reaching out to them, to see if there is an issue, as there was an app update yesterday.

https://www.relayuk.bt.com/