topic Re: iMessage/FaceTime will not activate after port in Tech Support

iMessage/FaceTime will not activate after port

Suzy2 — Sat, 03 Jun 2023 21:05:40 GMT

Hey guys.

I ported over from 3 to o2 and this was completed on the 22nd. I am unable to use iMessage or FaceTime as the number will not verify. I’ve followed all the troubleshooting steps and even tried a new sim card but the problem still is occurring. Really don’t know what to do to get this fixed

Re: iMessage/FaceTime will not activate after port

MI5 — Sat, 03 Jun 2023 21:37:30 GMT

@Suzy2

If you have reset your network settings and checked your number is correct in Settings >Phone >My Number, then all you can do is wait a few more days as the issue will usually rectify itself.

Re: iMessage/FaceTime will not activate after port

Suzy2 — Sat, 03 Jun 2023 21:54:51 GMT

Thank you. Let’s hope, really starting to give up hope with it 🤞🏼

Re: iMessage/FaceTime will not activate after port

Suzy2 — Sun, 04 Jun 2023 21:12:39 GMT

I’m hoping that @O2Sarah- would be able to help with this in the morning

Re: iMessage/FaceTime will not activate after port

O2Sarah- — Mon, 05 Jun 2023 08:19:00 GMT

Thanks for the tag @Suzy2

This typically resolves on it's own but I will send you a private message so we can check your account.