topic Re: New phone not receiving all calls in Tech Support

New phone not receiving all calls

Panting — Wed, 24 May 2023 10:07:44 GMT

New contract with O2 and new phone in March.

Previously had contract with Virgin/O2.

Since March some of my contacts are unable to ring me? They are on the same network.

Endless calls to O2 and visits to O2 shop but unable to solve the problem???

Cleoriff — Wed, 24 May 2023 10:14:16 GMT

I'll ask @O2Emma to help you. She's will send you a private message so check the envelope icon at the top right side of the page.

O2Emma — Wed, 24 May 2023 10:41:07 GMT

Hi @Cleoriff I will pick this up thanks.

Hi @Panting I will send you a private message to look into this for you.

Cleoriff — Wed, 24 May 2023 11:12:14 GMT

Thanks @O2Emma x