topic Re: Mobile data not working in Tech Support

Mobile data not working

Stewy501 — Thu, 18 May 2023 08:24:04 GMT

My mobile data isn't working. When I insert my sim it says "emergency calls only" however the phone works fine receiving calls etc... its just I can't connect to my mobile data. I think the sim card is related but don't know how to figure it out.

Was hoping for some help, thanks.

Re: Mobile data not working

MI5 — Thu, 18 May 2023 08:40:48 GMT

@Stewy501

Check tips in these guides.

Re: Mobile data not working

Stewy501 — Thu, 18 May 2023 10:50:18 GMT

My sim card isn't recognised in another device and my dad's sim card worked in my phone. So the problem is the sim card. How do I get a new one with the same number

Re: Mobile data not working

jonsie — Thu, 18 May 2023 11:03:19 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

or use the social media links below