https://community.o2.co.uk/t5/Tech-Support/No-signal/m-p/1616841#M32782 <P>I am in Tenerife and am unable to connect to Internet although I have European roaming in my plan</P> Fri, 28 Apr 2023 16:50:25 GMT Jeffty1946 2023-04-28T16:50:25Z https://community.o2.co.uk/t5/Tech-Support/No-signal/m-p/1616841#M32782 <P>I am in Tenerife and am unable to connect to Internet although I have European roaming in my plan</P> Fri, 28 Apr 2023 16:50:25 GMT https://community.o2.co.uk/t5/Tech-Support/No-signal/m-p/1616841#M32782 Jeffty1946 2023-04-28T16:50:25Z https://community.o2.co.uk/t5/Tech-Support/No-signal/m-p/1616845#M32783 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5153247">@Jeffty1946</a>&nbsp;</P><P>Some things to try:<BR />1 - Reboot phone. (or toggle airplane mode).<BR />2 - Manually search for a different network<BR />3 - If using an iPhone, change data apn to "mobile.o2.co.uk"<BR />4 - Turn off 5g and try 4g or turn off 4g and try 3g.<BR />5 - Check data roaming is turned on.<BR />6 - Check with O2 for any roaming bars.<BR />If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this.</P> Fri, 28 Apr 2023 17:59:02 GMT https://community.o2.co.uk/t5/Tech-Support/No-signal/m-p/1616845#M32783 MI5 2023-04-28T17:59:02Z