https://community.o2.co.uk/t5/Tech-Support/Network-problems/m-p/1615057#M32495 I recently got a new phone and have moved from EE to O2 and transfered my number over. My phone number changed to my new phone yesterday however I am experiencing problems with my network connections and I'm finding when not on the WiFi I am only getting a H+ signal. When I've looked at the network checker for my area it says signal should be good. Can you help? Tue, 18 Apr 2023 20:16:39 GMT suzanne1986 2023-04-18T20:16:39Z https://community.o2.co.uk/t5/Tech-Support/Network-problems/m-p/1615057#M32495 I recently got a new phone and have moved from EE to O2 and transfered my number over. My phone number changed to my new phone yesterday however I am experiencing problems with my network connections and I'm finding when not on the WiFi I am only getting a H+ signal. When I've looked at the network checker for my area it says signal should be good. Can you help? Tue, 18 Apr 2023 20:16:39 GMT https://community.o2.co.uk/t5/Tech-Support/Network-problems/m-p/1615057#M32495 suzanne1986 2023-04-18T20:16:39Z https://community.o2.co.uk/t5/Tech-Support/Network-problems/m-p/1615061#M32496 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5144645">@suzanne1986</a>&nbsp;</P><P>Guide here <LI-PRODUCT title="Guide: How can I sort out my network issues?" id="Guide018"></LI-PRODUCT>&nbsp;</P><P>Also check your apn&nbsp;<A href="https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202" target="_blank">https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202</A>&nbsp;</P><P>Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).</P> Tue, 18 Apr 2023 20:27:48 GMT https://community.o2.co.uk/t5/Tech-Support/Network-problems/m-p/1615061#M32496 MI5 2023-04-18T20:27:48Z