topic Re: Apple Watch SE error code 106 in Tech Support

Apple Watch SE error code 106

Alps2 — Wed, 22 Mar 2023 22:37:28 GMT

On December 5, I purchased from an O2 shop, an Apple Watch SE and a monthly airtime contract for my IPhone 13 and the watch.
Since then I have been unable to set up mobile service in spite of numerous calls to O2 support, and a response numerous times that a reset had been done, wait 24 hours and try again. Every time I get “Oops call 202, quote Ref 106”. No one seems to know what 106 means.
I see many other posts about this but no solution.
Can someone please advise me on how to resolve this problem.
I transferred from Tesco Mobile to O2 for Apple Watch support but can’t think that would be relevant.

Re: Apple Watch SE error code 106

Cleoriff — Wed, 22 Mar 2023 23:02:42 GMT

@Alps2

I'll tag one of our account advisors @O2Sarah- who will be on tomorrow from 8am

Hopefully she will be able to help.

Re: Apple Watch SE error code 106

O2Sarah- — Thu, 23 Mar 2023 08:30:11 GMT

Good morning

Thanks for the tag @Cleoriff

@Alps2 I will send you a private message so we can check your account.

Re: Apple Watch SE error code 106

Cleoriff — Thu, 23 Mar 2023 08:50:15 GMT

Thanks @O2Sarah- x

Re: Apple Watch SE error code 106

Robins — Tue, 28 Mar 2023 19:27:40 GMT

Hi @O2Sarah- I also have this issue with error 106 when trying to add an Apple Watch to my account. Can you please help with this?

Re: Apple Watch SE error code 106

O2Sarah- — Mon, 03 Apr 2023 07:28:36 GMT

Good morning and thanks for the tag. I will send you a private message so we can look into this for you.