topic Re: IPhone X No data in Tech Support

IPhone X No data

teddy2 — Sat, 18 Mar 2023 09:40:33 GMT

Hello, i was having issues with my SIM card which used to always report a SIM failure anytime i turned on my phone, and would not let me call or text or use data. I have since resolved this issue through just reinserting the SIM after cleaning it.

The SIM card now shows as being connected to O2-UK and is at full bars of service, I am able to make calls and send texts but I still do not have any data. I can turn the option on or off, but it doesn't do anything, and the personal hotspot option is greyed out.

Any help would be appreciated

Re: IPhone X No data

Cleoriff — Sat, 18 Mar 2023 09:50:39 GMT

You may need to call O2 @teddy2 and check if iData has been applied correctly

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Re: IPhone X No data

MI5 — Sat, 18 Mar 2023 11:01:30 GMT

@teddy2

Try resetting your network settings.

Re: IPhone X No data

Breanna — Mon, 20 Mar 2023 13:39:07 GMT

Were you able to get this sorted @teddy2?