topic Re: mobile query in Tech Support

mobile query

jimbob1951 — Mon, 13 Mar 2023 16:44:05 GMT

my phone has developed a you need a password to get opened, and when i enter it, comes up wrong password, and when i swipe my screen same happens tried a few of my used passwords but same happens, it looks like my phone is locked, but i can"t get logged on to find it. PLEASE HELP ME< I AM USING MY LAPTOP TO SEND THIS>

Re: mobile query

MI5 — Mon, 13 Mar 2023 16:59:51 GMT

@jimbob1951

What phone will help us to help you?

Re: mobile query

jimbob1951 — Mon, 13 Mar 2023 17:30:12 GMT

my phone is a Smsung AO2s

Re: mobile query

MI5 — Mon, 13 Mar 2023 17:48:42 GMT

@jimbob1951

As per your other post, contact Samsung for a diagnostic check.

https://www.samsung.com/uk/support/contact/