topic Re: Cannot activate my free gift in Tech Support

Cannot activate my free gift

Davec14 — Tue, 07 Mar 2023 17:23:03 GMT

Hi , I was given a free gift when I signed up but when I try to activate it it keeps saying there was a problem with your account and takes me back to the sign in screen , then I get a text saying I have 7 days to activate my gift?

Re: Cannot activate my free gift

MI5 — Tue, 07 Mar 2023 17:30:51 GMT

@Davec14

See if this guide helps

If not, Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Re: Cannot activate my free gift

Breanna — Wed, 08 Mar 2023 14:13:11 GMT

@Davec14 were you able to get this activated?

Re: Cannot activate my free gift

Davec14 — Wed, 08 Mar 2023 16:36:00 GMT

Hi , managed to get it activated by ringing up , thanks

Re: Cannot activate my free gift

MI5 — Wed, 08 Mar 2023 18:00:46 GMT

Welcome @Davec14