topic Re: Delivery in Tech Support

Delivery

Robbo12 — Sun, 05 Mar 2023 14:04:06 GMT

Hello I payed an extra £6.99 for next day delivery that being today, and I’ve not Received an email saying dispatched what was the point paying for next day delivery if it’s not going to come that next day “my emails say the 5th estimated but nothing heard” if this item doesn’t come today will I get refunded the £6.99 I spent

Re: Delivery

MI5 — Sun, 05 Mar 2023 14:05:48 GMT

@Robbo12

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Re: Delivery

gmarkj — Mon, 06 Mar 2023 09:24:47 GMT

Unfortunately o2 does not have a live stock system, so most things show as in stock when not all are.

It may well be that the device you ordered is not on hand.

Get in touch with customer services as suggested above...