Poor Internet signal

JoF1984 — Mon, 27 Feb 2023 09:23:29 GMT

I have noticed over recent months that the signal quality in my area has been getting worse. However the last couple of weeks it has been a joke! My phone shows it has 4G but I can’t use any apps or get on the internet! Unless I am connected to wifi nothing works! I just checked my bill and I have used 4.6gb of 5gb this month which I think proves just how poor it is! This isn’t just one area either it’s the town I live and the same in the area I work. At the moment I don’t feel like I should be paying my bill when I’m not being provided the service I’m paying for.
This also isn’t just me my partner has had similar issues and people I work with using o2!

Re: Poor Internet signal

Enlli — Mon, 27 Feb 2023 09:32:40 GMT

This may or may not help.

Get everyone you know on O2 to get the My Network App and register. From there they will be able to check and report Network faults and get updates.

Also try

https://status.o2.co.uk/

topic Re: Poor Internet signal in Tech Support

Poor Internet signal

Re: Poor Internet signal