topic Sim stopped working in Tech Support

Sim stopped working

Anonymous — Thu, 23 Feb 2023 12:53:46 GMT

Request an esim now my phone has stopped working. Can you help?

Re: Sim stopped working

Cleoriff — Thu, 23 Feb 2023 13:08:01 GMT

@Anonymous

Give O2 a call on 202 or 0344 809 0202 (Contract)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Re: Sim stopped working

Enlli — Thu, 23 Feb 2023 13:38:33 GMT

Yep... request any sort of replacement SIM and the old one gets turned off.

Seems to be the new system as it didn't happen in the past.

You are the second today.

Re: Sim stopped working

Bambino — Thu, 23 Feb 2023 13:47:36 GMT

@Anonymous If you have no phone, download Skype to call customer service:

Then call for free on +44800 902 0217 or +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.